Client reviews are crucial in a world where you’re trying to stand out against your competition. Before choosing a real estate agent, clients want to know what it would be like to work with you and what experiences other clients have had. Reading about the positive experiences of other clients builds trust and helps potential clients make informed decisions.
Let’s dive into a few tips on how to get amazing 5-star reviews from your clients.
Ask In Person
One of the best ways to get a review is by asking in person when you’re meeting with them for their final walkthrough or at closing. By the end of the transaction, spirits are high, and clients are willing to write a review after knowing the process went well. Also, give them a few of your business cards and ask them to share your information with their friends, family, and anyone considering buying or selling soon. Word-of-mouth is a huge marketing tool that can help you get new business.
Follow Up After The Transaction
Check in with your clients after they close to see how things are going and if they need any help or recommendations on contractors. Follow-up is huge because it shows you care about your clients; they aren’t just another transaction to you. This also provides you with another opportunity to ask them to write you a review if they haven’t already.
Make It Easy
You never want your clients to have to search for your pages to write reviews. Make it easy by including all the links to your email signature or one email to make it easy for them. Include multiple links to different platforms so different audiences can see the reviews.
Some of the best platforms to include are:
- Google My Business
If you don’t have accounts for these platforms, create them! These are some of the most popular platforms people are looking for reviews, especially if they want to research real estate agents and their businesses.
Ultimately, you want to make sure you’re painting yourself in the best light. Potential buyers want to know what it would be like to work with you, so make sure you’re providing the best service and experience possible to ensure you can get amazing reviews! If you have any questions about reviews or how to get them, reach out to us! We would love to help!